Becoming a Program Manager

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Marketing program managers develop and implement comprehensive marketing strategies to promote a company or a product.  Marketing program managers should have exhaustive knowledge of the major marketing methodologies including

  • Search engine marketing–Program managers should be able to employ SEO techniques for any client web pages, utilize paid mechanisms for ranking enhancement and work across multiple platforms.
  • Email marketing–Managers should add or improve email functionality on a client’s web page as well as create effective email content.
  • Social media marketing–Managers should be able to enhance the profile of a company on the major social media sites.  In order to improve company or product visibility, and customer relations, a program manager must create engaging content and dialogue effectively with customers and other notable figures on these sites.
  • Radio and television–Program managers should create TV and radio spots that reach target audiences
  • Print media–Program managers should develop effective newspaper and magazine ads that enhance company brand.

Marketing program managers work closely with senior management to develop and implement marketing initiatives across multiple platforms.  They must be conversant in many different disciplines including written and verbal communications, graphic design, web development, business administration and human capital management.

Creativity and originality are foundational traits for a marketing program manager.  As the creative force behind a marketing campaign, program managers must inspire his team members to generate new marketing themes and approaches.

Research is an essential skill for a marketing program manager. As developers of marketing initiatives, program managers must accurately predict target audience behavior and tailor marketing campaigns to customer needs. Program managers must possess exceptional analytical and problem solving skills to evaluate market data and formulate an effective marketing campaign.

Marketing program managers must possess outstanding leadership and communication skills.  As the supervisor for many advertising, marketing and sales personnel, the program manager is the coordinator for multiple projects that must eventually be integrated into a coherent marketing campaign.  The program manager is often the principal representative of a marketing firm and must successfully manage client expectations as well as provide metrics of progress. Program managers must also help develop marketing programs, deliver progress updates and modify strategies to conform to budgetary constraints in concert with senior management.

Education

The educational requirements for a marketing program manager are rigorous.  A Bachelor’s degree is the minimum requirement, and many positions require a Master’s degree or higher.  The competition for these positions is intense and applicants with advanced or multiple degrees possess an advantage. Most successful applicants possess an educational background in marketing, communications, public relations, or business management.   A strong background in information technology and web development is often necessary.

Due to the need for most employers to determine if an applicant possesses the requisite marketing knowledge and leadership skills, most positions in the industry require at least two to five years of marketing work experience.  The ability to point to a successful marketing campaign is often extremely helpful.

Some marketing program managers with specialized expertise in forms of marketing that have arisen with the introduction of new technologies and platforms like SEO and social media may not require formalized education.  These rare program managers have acquired their skills through experience in online marketing campaigns and often emphasize their past marketing successes.  The vast majority of these program managers do not acquire their positions through external recruitment, but are promoted from basic positions within a firm.

Certification

Certification indicates that a marketing professional possesses the skills and professional standards required to work in the marketing industry.  Depending on the designation, a program manager with accreditation possesses a competitive advantage over other applicants and gains credibility with potential clients. Although there are many marketing organizations that provide certifications, the most respected of these are

  • American Marketing Association–The AMA certifies marketing professionals through its Professional Certified Marketer (PCM®) program.  The PCM designation is a widely recognized and respected accreditation, which indicates mastery of marketing skills, practices and knowledge.  This online program requires the successful completion of an examination and ongoing education to retain up to date certification.
  • Business Marketing Association–The BMA offers three modules that can be independently completed, however the MS/C module must be successfully completed in order to receive MSC certification.
    • Marketing Skills Assessment (MS/A)
    • Marketing Skills Builder (MS/B)
    • Marketing Skills Certification (MS/C)
  • Sales Marketing International–The SMEI offers three certification programs:
    • Certified Marketing Executive (CME®) – For marketing managers and senior executives
    • Certified Sales Executive (CSE®) – For sales managers and senior executives
    • SMEI Certified Professional Salesperson (SCPSTM) – For sales representatives and professionals

Each of these programs requires proficiency with marketing skills and practices which will be tested through an examination.

  • American Certification Institute–The ACI offers three certification programs the must be completed sequentially:
    • Certified Marketing Professional (Level 1) which provides the CMP designation
    • Certified Marketing Manager (Level 2) which provides the CMM designation
    • Certified Marketing Executive (Level 3) which provides the CME designation

There are certification programs for more specialized forms of marketing like eMarketing and SEM, that may be helpful to acquire for program managers who wish to display their mastery of these marketing methodologies.

Occupational Outlook

Prospective marketing program managers can expect strong growth in their profession and the marketing industry.  The U.S. Bureau of Labor Statistics reports that the number of marketing managers will grow at an annual rate of 1.2%, which is consistent with general workforce expansion.

The marketing industry is expected to outperform general business growth.  This growth will stem from an increasing reliance on online marketing initiatives to drive sales.  A recent report by Search Engine Marketing Professionals Organization (SEMPO) states that companies invested $19.3 billion in search engine marketing in 2010, a 14% increase over the $16.6 billion in 2009.  This reflects a steady annual increase in this type of marketing since 2004, and one that is expected to continue through coming years.  The report also indicates more companies are utilizing Facebook and are aware of the growing importance of mobile search.

These trends indicate that despite stagnant growth in the wider economy, more companies are devoting precious resources to marketing initiatives, especially the technologically oriented ones.  Prospective marketing program managers should benefit from this growth in the industry as more marketing ventures necessitate more program managers.

Industries of Employment

The majority of marketing program managers are employed by marketing firms, where they direct short-term marketing strategies for clients.  These program managers are usually generalists who co-opt personnel from the firm’s staff to accommodate the client’s marketing objectives.

In the wider business community, marketing program managers can be found in businesses of any size that intend to leverage growth through a directed marketing program. The program managers must possess greater working knowledge of a variety of marketing methodologies, because of the need to generate diverse marketing programs with limited business resources. Many of the largest companies like Hewlett Packard or IBM employ a suite with as many as 40 or more marketing program managers.

Salary

The salary for a marketing program manager can vary according to geographical location, educational background, industry of employment and years in industry.  According to Indeed.com the average annual salary for this position in 2011 was $58,000.  This figure has come down slightly since the recession but is experiencing a revival in recent years.

A survey of marketing program manager salaries from leading companies shows from Glassdoor.com that with the appropriate work and educational background, this profession can earn considerably more than the industry norm.

  • Hewlett Packard–Marketing Program Managers earned between $50,000 and $160,000 annually
  • IBM–Marketing Program Managers earned between $87,000 and $195,000 annually
  • Wells Fargo–Marketing Program Managers earned between $92,000 and $165,000 annually
  • XM Satellite Radio–Marketing Program Managers earned between $88,000 and $99,000 annually
  • Blue Coat Systems–Marketing Program Managers earned between $143,00 and $155,000 annually

Professional Associations

There are a number of professional associations that provide industry information and support.  Most of these organizations possess local chapters for regions and major metropolitan areas.

There are also numerous local and profession specific associations.  Marketing professionals seeking networking or professional resources are encouraged to research and seek out these organizations.

Top Firms

According to PROMO the top ten U.S. marketing agencies in 2010 were:

  1. DraftFCB, Chicago, IL, $644 million
  2. Digitas, Boston, MA, $502 million
  3. Wunderman, New York City, NY, $446 million
  4. Aspen Marketing Services, West Chicago, $285 million
  5. BDA, Woodinville, WA, $253 million
  6. Integrated Marketing Services, Irvine, CA, $236 million
  7. Momentum Worldwide, New York City, NY, $189 million
  8. Euro RSCG Worldwide, New York City, NY, $185 million
  9. Marketstar Corporation, Ogden, UT, $148 million
  10. The Integer Group, Lakewood, CO, $145 million

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